Tom Irish

Professional Summary

Senior engineering leader with 21 years in global logistics and 10+ years leading engineering organizations, owning the platforms that power global connectivity and integration solutions for Expeditors. My edge is the combination of technical depth and domain fluency. I can work through architecture decisions with engineers and turn around and speak the language of logistics with customers, understanding both the technical requirements and the business they serve.

Known for driving measurable delivery improvement through DevSecOps culture and engineering discipline, leading with calm under pressure, and genuinely investing in the growth and careers of the individuals on my team. I believe building reliable systems and building reliable teams require the same discipline, and I bring both to everything I do.

Key Achievements

99.5%+ availability across billions of annual global connectivity transactions
$465K in infrastructure cost savings, a 38.4% reduction
Built and led a 50+ person global engineering organization across multiple agile delivery teams and five locations
Led the restoration of customer and service provider connectivity following a major cyber attack, achieving full recovery with transaction volumes exceeding pre-incident levels
96% to 52% RTR reduction in one year, reclaiming 44% of team capacity for strategic delivery
Agile delivery predictability improved from 79% to 90%
DORA scores of 9.91 on change fail percentage and 8.27 on failed deployment recovery

Work Experience

Senior Manager 2025 - Present

Expeditors

Own the global connectivity platform powering billions of annual transactions across customers, service providers, and internal systems, currently leading the migration from legacy on-premises infrastructure to a scalable cloud architecture, governed by OKRs tied to reliability outcomes
Lead a $10M+ cost center with 7 direct reports and 50+ engineers, technical program managers, and project managers across multiple agile delivery teams
Lead the engineering vision and roadmap for Expeditors' customer-facing Host API portfolio in partnership with product management, expanding from a handful of hosted APIs to a full suite of 20 aligned with core business products over 18 months
Drive DevSecOps culture across the portfolio: automated CI/CD pipelines, integrated security gates, blue-green deployments, container orchestration via Nomad, and a portfolio-wide observability platform built on Grafana and Prometheus, collectively cutting reactive workload nearly in half
Own incident response end to end, managing technical resolution, cross-portfolio communications, and stakeholder messaging simultaneously

Manager 2016 - 2024

Expeditors

Grew the Connected Systems and Infrastructure organization from a team of 17 to 50+ people, taking on expanding scope and ownership throughout
Built and scaled the integration platform responsible for billions of annual transactions at 99.5%+ availability, spanning B2B, EDI, government connectivity, and service provider integrations
Pioneered DevSecOps adoption across the portfolio: established automated testing pipelines, security vulnerability gates, and blue-green deployments that became the delivery foundation carried forward today
Served as incident commander through a major cyber attack in February 2022, coordinating technical response, cross-portfolio communications, and stakeholder messaging through full recovery

Earlier Career 2004 - 2016

Expeditors

Progressed through Application Support, Development, and Management roles, building deep fluency in global freight operations, supply chain integration, and the systems that power them